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Leading Private Bank
Location: Mumbai  Salary: INR 15-18L   Opening(s): 1
Experience: 8 yrs
Posted on: 11-09-2012
Job Description

Position: Head - Business Process & Service Delivery - Investment Products (Mutual Funds, Retail Bullion, OTR & Alternate products)

Grade : AVP

Reporting to: VP - Investment Products

Brief Profile:
• The person should have adequate experience of 7-10 years and exposure in large scale financial services operations and oriented towards regular improvement of process and standard of services provided to channels and customers.
• Handling of large scale data with analytical mind set will be the key requirement of the job.
• Understanding the IT requirement and implementation for the business process is another critical element for the profile.

Key Deliverables:
• Ensuring smooth & seamless creation/implementation of the business process platform to facilitate the achievement of assigned business target for the investment products.
• Ensuring compliance of regulatory (SEBI/RBI) and internal guidelines pertaining to the investment products.
• Ensuring seamless working/updation/integration of the IT softwares used by the business group.
• Owning the audit process for the Investment products.

• Ensuring accurate income booking for the products concerned and subsequent verification of the same with internal booking with data provided by business partners.

• Managing the Mutual Fund deal verification unit and ensuring timely data verification and channel communication.

• Working and providing data analytics pertaining to the products concerned.

• Keeping liaison with legal department for executing different legal agreements with vendors & third party product providers.

• Ensuring timely resolution of customer & channel complaints.

This position is in immediate requirement

Desired Candidate Profile
Education: (MBA or CA)
Company Profile

One of the Three Largest Indian Private Sector Banks Headquartered at Mumbai.